Challenge 2: Safe again: Adapting home-based services.

This Challenge is now closed

The second Challenge North East call is known as ‘Safe again: Adapting home-based services.’. COVID-19 has significantly disrupted the delivery of services in peoples’ homes, impacting safety, confidence and trust and increasing the need for new approaches. There is also a growing need to ensure in-home service standards remain high.

Ideas for new ways of working and support for those who deliver and rely on in-home services will be well eligible for funding and development support. This challenge has been shaped by leading regional organisations from Housing Associations, Utilities, Community Support and Social Care, among others.

Safe again: Adapting home-based services.

Update: Due to recent and ongoing lockdown restrictions, we are extending this Challenge to solutions that can minimise the negative impact of isolation on those hardest hit by stay-at-home requirements (e.g. those shielding for medical reasons; those in care homes; those with limited family or community support) as well as more effective and safe delivery of in-home services. Please read below for further details.

COVID-19 has caused significant negative impact for those forced to isolate at home as well as the disruption essential in home and in community services. At a time when providing support services and a sense of connection for those most vulnerable in our communities is most needed, it is also more difficult than ever to provide.

Ideas for new ways of working and support for those who deliver and rely on in-home services as well as ideas to support those hardest hit by lockdown and shielding requirements will be well eligible for funding and development support. This challenge has been shaped by leading regional organisations from Housing Associations, Utilities, Community Support and Social Care, among others.

Do you have an idea that can help those reliant on receiving essential services in their home, and those that deliver those services, all of whom have been greatly disrupted by COVID-19? Or do you have an idea that can minimise the negative impact of isolation or shielding on those hardest hit by lockdown restrictions?

Challenge North East is giving SMEs up to £5k grant funding between January and March 2021 to develop solutions to this challenge. Successful SMEs will also be in the running to receive further grant funding of up to £40k from April 2021, for the most scalable ideas.

COVID-19 has significantly changed services delivered in homes and in communities, whether this be increases in deliveries or disruption to traditional home-based services such as health visits, home maintenance or other interactions that increase overall wellbeing.

Do you have an idea that could support the safe and effective delivery of in-home services and greater connectedness for our hardest hit communities? For example,

  • How might we ensure safety, confidence and trust of external visitors entering the home?
  • How might we effectively utilise digital and communication technologies which might not be understood by many end users?
  • How might we ensure in-home service standards remain high despite significant increases in demand and potential service disruptions?

We are looking for a wide range of innovative solutions. These could include, but are not limited to:

  • New services, that respond to problems exacerbated by COVID-19
  • Community-led solutions
  • Digital solutions
  • Communication solutions to engage service users
  • Solutions for service delivery organisations to share data and insights into user needs
  • Solutions to better plan service delivery under changing restrictions

Hear from organisations facing this challenge and learn more about how you can help:

What support is available?

As a solution developer you will have the opportunity to receive: development funding (up to £5k) to rapidly prototype your solution access to two co-design workshops in January and February 2021 access to organisations that are able test your solution routes to adoption if your solution is proven to work signposting to additional support available and promotion of your solution’s impact the opportunity to pitch your solution at the end of March and be in the running to win a grant of up to £40k to scale the most impactful solution.

Do you think you can be part of the solution?

If you have a solution, or could help devise a new one, and would like to be part of this programme, please download this Expression of Interest form. Please email this completed form to [email protected] by Noon on 15th January to be considered for the prototype development funding of up to £5,000. Further details are available via the www.challengenortheast.co.uk website or you can request a brief 1-to-1 call to clarify any question about your application by emailing [email protected].

FAQ

Criteria Weighting
A - Clear and compelling solution outline that offers an innovative solution(s) that is new to the market 20%
B - Measurable outcomes in scope with challenge 20%
C - Credible team specialisms / experience 25%
D - Valid prototyping & testing plan 15%
E - ROI v funding applied for 10%
F - Risk management 10%

The Solution Development Co-design programme runs from January to March 2021. Through the co-design workshop process you will work with organisations with large teams, customer bases and audiences with whom you can test your solution so that you can prove that your solution works and demonstrate its impact.

You will receive 50% of your development funding up-front (January 2021)and the remaining 50%, on condition that your team successfully develops a prototype of your solution and presents it at a pitch event in March 2021.

Following this pitch, you will be able to apply for an Impact Grant of up to £40k to scale your solution. The award will be based on the strength of your pitch, the demonstrated impact of your solution following user testing and completion of a grant application.

Intellectual Property will reside with the organisation or the consortium developing the solution; consortia should confirm their Intellectual Property stance between the partner organisations before applying.

Any business or organisation that meets the eligibility criteria of being a small or medium enterprise of less than 250 employees whose principal place of business, operations, people or trading within the North East Local Enterprise Partnership region; and can demonstrate that they are not a research organisation, nor undertaking in difficulty.

We welcome expressions of interest from individual business entities, or from consortia (which must be represented by one lead contracting organisation in the bid). All organisations must fit within the State Aid provisions and be able to demonstrate, if required, participation in this programme will mean that they do not exceed the de minimis funding threshold of €200,000 over the past three years. The Challenge Team can advise during the EOI process.

As this is an Open Innovation programme, we are keen to involve a wide range of organisations and our region’s best minds in developing effective solutions. If your organisation does not meet these criteria, please get in touch and we can discuss how you can be involved. You may be able to submit a solution to develop via the challenge process but you may not be eligible for development funding.

Email [email protected] for further information.

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